ISO 9001

Our innovative ISO 9001 system is based on a number of quality management principles including a strong customer focus, the motivation and implication of the senior management team, the process approach and continual improvement. Using ISO 9001 helps us ensure that our customers get consistent, good-quality products and services, which in turn brings many business benefits.

Our paperless system incorporates a suite of training videos, reporting mechanisms which employ conditional logic, and standard operating procedures. The entire system is available to every member of our team through an icon click on every workstation in the company.

Download our ISO 9001 Certificate here

Quality Policy Statement

G E Tools Ltd is involved in the sourcing and distribution of tools, workplace equipment, PPE and safety supplies, welding equipment, clothing, and consumable products. Their associated business administration and has a vision to be synonymous with professionalism and innovation together with faultless and safe order delivery in every operational area.

The Company recognises that an effective way to achieve this, is by operating a Quality Management System (QMS) in accordance with the requirements of ISO 9001:2015.

The senior management team is committed to:
Satisfying applicable requirements by ensuring that customer and applicable statutory and regulatory requirements are determined, understood and consistently met.
Continual improvement of the QMS by ensuring the risks and opportunities that can affect conformity of products and services and the ability to enhance customer satisfaction are determined and addressed and the focus on enhancing customer satisfaction is maintained.

The senior management team shall:
Take accountability for the effectiveness of the QMS.
Ensure the quality policy and quality objectives are established for the QMS and are compatible with the context and strategic direction of the Company. Quality objectives have been set and are maintained as part of the QMS internal auditing, monitoring and management review processes, in order to enhance customer satisfaction.
Promote the use of a process approach and risk-based thinking.
Ensure that the resources needed for the QMS are available, including training, support and encouragement.
Communicate the importance of effective quality management and of conforming to the QMS requirements.
Ensure that the QMS achieves its intended results.
Engage, direct and support persons to contribute to the effectiveness of the QMS.
Promote improvement.
Support other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility.
Establish partnerships with suppliers and interested parties to provide an improved service.

This policy will be communicated to all employees and organisations working for or on our behalf.
Employees and other organisations are expected to co-operate and assist in the implementation of this policy, whilst ensuring that their own work, so far as is reasonably practicable, is carried out without risk to themselves, others, or the environment.
This policy will be reviewed annually by the senior management team and where deemed necessary will be amended and re-issued. Previous versions of this policy are archived.

Download our ISO 9001 Certificate here