about us

Who we are

Customer service

With an unwavering focus on providing outstanding customer service, we have been supplying tools and workshop equipment throughout the UK since 1988. We occupy 2 large industrial warehouses in Deeside and Rhyl, and operate an ISO9001 registered quality management system. This ensures that we constantly review our processes, and act on opportunities to increase efficiency and reduce waste. We work very closely with many world renowned brands, and regularly undertake training so that we can advise our customers on the latest innovations.

PPE product specialist

why choose us

It’s something of a cliché, but we genuinely are big enough to cope and small enough to care. Many of our team have backgrounds in manufacturing & construction, so we know only too well the importance of a reliable supplier. Our status as shareholding members of the THS tools group means that we are able to provide high levels of discounting without having to work at it, all of our attention is on providing outstanding customer service. This has helped us to develop a very loyal customer base, many of whom regard us as an integral part of their business. They tell us that we are easy to deal with, responsive, and competitive (customer survey 2016). We are a team of individuals who take great pride in what we do. As well as simply selling products, we offer our customers the following…

Convenient trade counters

convenient trade counters

Located in Rhyl and Deeside, our well stocked trade counters offer a convenient collection option for customers in North Wales. Staffed by a team of well trained individuals, each counter holds stocks of a wide variety of tools, personal protective equipment, fasteners & fixings, janitorial products, and workshop consumables. Our Rhyl trade counter is open from 8:00 a.m. till 5:00 p.m. throughout the working week, and from 9:00 a.m. till 12:00 p.m. on Saturday (excluding bank holiday weekends). The Deeside trade counter is open from 8:00 a.m till 5:00 p.m. Monday to Thursday, and from 8:00 a.m. till 4:00 p.m. on Friday.

TECHNICAL SUPPORT

We employ a number of industry-specific product specialists, able to provide in-depth application support whenever our customers need it. This can be provided remotely, or on site as necessary. These areas include welding & fabricating; cutting tools; PPE and site safety; renewable energy installations (on & off shore), amongst others.

MANAGED INVENTORY

We have envoys available to visit our customers and assist with manging their inventory. This service is tailored to each individual customer’s requirement, and can range from a complete integrated supply function, to us simply delivering goods to a central location. Drop us a line if you’d like an informal discussion about how this could be of benefit to your business.

TOOL RATIONALISATION

As tool technology develops, it’s quite easy to miss out on the benefits offered by newer generations of equipment. For example, new grades of carbide, new methods of coating, and new geometries are constantly under development by cutting tool manufacturers. We offer a complimentary service to review our customers’ current products to determine whether an improvement in efficiency might be achieved. If there is a more efficient way of working – G E Tools will help identify it and let you know.

PERSONALISED WORKWEAR

G E Tools Ltd offers a huge range of quality workwear and garments that can be personalised with printing or embroidery. We have sourced hard wearing, practical and affordable business clothing and workwear that looks good and will help promote your company and instil customer confidence. We offer a massive range of garments, including an extensive range of safety and high visibility clothing to meet the needs of all types of companies and sectors ranging from large corporate clients to trades people, public sector to sole traders.

Our opening hours

Wood Road, Rhyl, Denbighshire LL18 1DS

Monday          8:00 – 5:00 (closed bank holidays)

Tuesday          8:00 – 5:00

Wednesday    8:00 – 5:00

Thursday        8:00 – 5:00

Friday             8:00 – 5:00 (closed Good Friday)

Saturday        9:00 – 12:00 (closed bank holiday weekends)

Sunday           Closed

Tel. 01745 361010  –  Fax. 01745 344603  –  rhyl@getools.co.uk

Unit 2 Deva Business Park, Deeside CH5 2HR

Monday          8:00 – 5:00 (closed bank holidays)

Tuesday          8:00 – 5:00

Wednesday    8:00 – 5:00

Thursday        8:00 – 5:00

Friday             8:00 – 4:00 (closed Good Friday)

Saturday        Closed

Sunday           Closed

Tel. 01244 836968  –  Fax. 01244 814152  –  deeside@getools.co.uk